"Our Senior Managers and participants found the session very informative and commented that they would have liked it to be a little longer...I would like to once again thank Jim for sharing his enthusiasm, knowledge, and learning's with our management and staff."

Janice Kochan, Mgr., Marketing Research, Planning and Service Quality, The Co-operators

"You exceeded our expectations! I can't remember so much positive feedback from a group following an outside presentation. I am feeling very good about where we are at vs. where we have come from, thanks so much to The Clemmer Group for helping us along the ‘Road to Excellence.'"

Gary Wilson, Senior Vice President-Canada, Laidlaw Education Services

"Excellent, practical real world applicable ideas and principals. Refreshing and rewarding. A great opportunity to gain perspective and then put ideas into action."

Paul Merrick, General Manager, Field Sales & Operations, Purolator Courier Ltd.

"The past 2 days has and will continue to challenge me to look at how I lead people, and not always manage them. Thanks very much. Tremendously insightful."

Clint Caron, District Manager, Purolator Courier Ltd.

"One of the most informative sessions I have attended, and delivered with humor and enthusiasm."

Mary Thordarson, Vice President, Sales & Marketing, Terra View Homes

"I would be very remiss if I did not express my delight regarding the excellent seminar you conducted for the Institute in Canmore, Alberta. All 25 participants were totally unanimous in requesting you return to deliver another seminar. You were able to satisfy the needs of the bigger home builder company executives (400 - 600 homes per year) as well as make the same information absolutely relevant to the small home builder company (10 - 50 homes per year). Most notable was the great enjoyment expressed by everyone in working with you. I have been involved in education and training for over 30 years. I can recall at best, only two other occasions where so much enjoyment in what they were learning percolated so quickly through a group of people consisting mostly of strangers. I give you my heartfelt personal thanks for these results. It makes my job of locating high quality seminar leaders such as yourself that much easier."

Pat Almond, Alberta Home Builders Institute

"Great examples. Very easy to listen to, the day went flying by."

Linda Swanston, Club Manager, Highwood Golf and Country Club

"Jim has been a speaker for a Staubach Company meeting and has conducted consulting sessions with some of our divisions. He is the expert on service and quality for successful business. His presentation can result in immediate benefits for any group or corporation."

Roger Staubach, Chairman & Chief Executive Officer, The Staubach Company

"Excellent to understand the past, present and most important...the future factors that are required to lead and have others follow that lead."

Glen Stark, Assistant Squash Professional, The Glencoe Club

"Opened my mind to further research areas we touched on today and take a real look at how I do things, both personal and at work. Lead by example."

Bernie Sim, Director of Operations, Eau Clair YMCA

"Great day, looking forward to further enhancement thru your books and emails."

Michael Plouffe, Club Manager, Henderson Lake Golf Club

"Excellent, concise, inspiring and fun."

Chris Niddrie, Sous Chef, Willow Park Golf & Country Club

"Very funny and entertaining presentation. Group work was well spaced and helped move the presentation along nicely."

Cameron McKay, Dining Room Supervisor, Mayfair Golf and Country Club

"Excellent, insightful, humorous, mind-expanding. Many useful references to future reading."

Neil Kuu, Accountant, The Glencoe Club

"I found our discussions inspiring and refreshing."

Pete Simpson, General Manager, Northern Operations, Clark Builders

"This workshop is a step toward becoming the ‘magnet' company."

Doug Heinrichs, Project Manager, Clark Builders

"Timely and informative as we struggle with our ‘New Reality'."

Paul Verhesen, President, Clark Builders

"I found this session to be very grounding and an excellent tool to promote leadership growth."

Brenda Keller, Fitness Co-ordinator/Personal Trainer, Bow Valley Club

"As a management group, it was extremely valuable and important to get together with others of our team."

Mike Epoch, Director, Reservations and Sales, Kananaskis County Golf Course

"... as you will see from the feedback, the seminar was extremely successful... you were a resounding success... Maritz has been managing the Thomas J. Watson (dealer quality awards) program for IBM for four years. I think this seminar program is the most successful undertaking yet... you are a rare combination of honesty, integrity, insight and experience... you can be sure I will recommend you at every opportunity..."

Lisa Cooke, Maritz

"Jim did a great job -- useful information -- practical approach--not either/or, but a little at a time approach to leadership with a focus on people and people's skills."

Kelly Bumstead, Pool Manager, Derrick Golf and Winter Club

"Opened my mind to further research areas we touched on today and take a real look at how I do things, both personal and at work. Lead by example."

Jennifer Reinson, General Manager, Bankers Hall Club

"Thank you for the gift of wisdom presented in your workshop and Growing the Distance. I have stretched my comfort zone by challenging myself to pursue new goals. You are one of the most authentic trainers that it has been my pleasure to meet. Thank you for contributing to a positive change in my life!"

Carol Donlon,

"The session is both entertaining and interactive."

Tim Georgeoff, President & CEO, CAA North & East Ontario

"The session today really helped categorize some of the subtle problems we have as a team, and it helped me realize where some of the responsibility is mine."

Brian Woodman, Service Manager, Montage Support Services

"Excellent facilitator. Very informative. I spent one year in a management training program that Jim summed up into 1 day. Worth the money and the time!"

Vivian Geneski, HR Consultant, Montage Support Services

"Very practical, good humor and day went fast."

Steve Simic, Producer, Rogers Televison

"Good story (Moose on the Table), to help you assess where you are where you want to go (personal/career)! Will help you develop a passion for moose hunting."

Kristine MacLeod, Human Resources, Theta Industries Ltd.

"Great practical solutions/processes in response to real issues. Use of applied research to management/leadership issues. Will help our entire team get focused on leadership and responsibility while they're back in the day-to-day."

Alanna Hendren, Executive Director, Developmental Disabilities Association

"Inspiring. Getting back on track."

Kirsti Harceg, Administrator, Finnish Manor

"Jim makes you feel like you can do more."

Christine Melling, Office Manager, GMI

"I'm looking forward to reading the book! This session has revived my spirit and drive!"

Michelle Sweet, Team Leader, Bell Mobility

"We represented a very diverse group of professions, but the information was so applicable because we are all human!"

Tanya Rautava, Recreation Coordinator, Finnish Manor

"Clear your mind and be ready for the shift in your own outlook, your own paradigm."

Sharlene Little, Assistant to Services, Montage Support Sevices

"A fresh approach to familiar ideas."

Andy Wong, Manger, Repair Services, Vector Aerospace

"It is an entertaining eye opener. You realize a lot of things you never knew existed as reasons for letting the moose loose."

Jashmi Kalra, Assistant Outlets Manager, Renaissance Vancouver Hotel Harbourside