"Excellent, relevant, thoroughly enjoyable."

Elizabeth Vainioupaa, Partner, Aurora International Telecom

"I took part in one of your seminars about a year and half ago and have not been the same since. I have just started a full fledged management position and would like to thank you and your organization for helping me in my quest to becoming a GREAT LEADER!"

Ed Misztal, DY4 Systems Inc.

"Jim delivers a passionate emotional session that encompasses his genuine zest for the essence of what leadership is. This is an upbeat, interactive, thought provoking course that truly drives home the true spirit of leadership. The topics covered were very relevant to today's business challenges and Jim's presentation style balanced humor with timeless quotes which made me want to learn more and more."

Alan Zimmerman, Director, Allstream

"Having the personal content as well as business was extremely informative and welcome."

Terry McAmmond, Bell Canada

"... everyone is unanimous in their praise of your ability to have moved us so far so quickly on the path to better customer service... of note, as well, was your ability to draw on a vast experience to provide imagery that facilitated comprehension of an issue in terms that people could relate to... Jim, as always, I learn a considerable amount from you each time we meet."

Michel Desjardins, Xerox Canada

"...your guidance has had a significant, positive impact on our management team...we started down the road together less than a year ago and your message has lent practical and effective guidance to our improvement initiative. Our customers are noticing and there's lots more to come... thanks for helping us blaze new pathways, Jim."

Jeff Greenberg, General Manager, Invitrogen Canada

"Jim both kept my attention and provided me with lots of ideas and tools to improve my personal and business life."

Sue Casselman, Bell Canada

"Jim's knowledge, experience, and energetic presentation were exactly what our employees and managers needed to hear at this point in our improvement process. We were all relieved to find that we were not the only people struggling with roll out and implementation! His direction and confidence were reassuring."

Sandy Adams, Service Quality Trainer, Advanced Technology Services Inc.

"Excellent job! Very inspiring, thought provoking."

Marilyn Milbury, Coaching Consultant, Aliant Telecom

"Very thought provoking, I will definitely review the material in more detail to help me build my personal plan."

Shirley Fullerton, Manager, Consumer Marketing Acquisition, Aliant Telecom

"Very informative and engaging session."

Blake Gammon, Manager, Mobile Radio, Aliant Telecom

"Just amazing, it has been a fabulous morning and you've inspired me to start focusing my efforts in different areas."

Deanna Miller, Manager, Youth Marketing & Marketing Communications, Aliant Telecom

"Would very much like to explore these ideas further, look forward to doing so. This was a very inspiring morning."

Terry Finnigan, Director-Wireless Consumer Marketing, Aliant Telecom

"Wonderful workshop, the content is extremely relevant to me and the delivery was the best I've experienced in a long time!"

Maria Kleronomos, Marketing Retention Manager, Aliant Telecom

"Very well done! Interactive and engaging in a short time frame. Thank you!"

Francis Reppa, Manager-Business Performance, Aliant Telecom

"Excellent speaker, sound knowledge and very practical."

Ron Baleja, Training & Development , Vansco Electronics Ltd.

"Inspirational, relevant, entertaining."

Maria Kleronomos, Marketing Retention Manager, Aliant Mobility

"Inspiring and motivating! Loved that 'embrace change' wasn't the message, but rather how you deal with what is dealt."

Stacy Oliver, Customer Experience Analyst, Aliant Mobility

"Extremely useful and inspiring. Funny and entertaining."

Veronica Vardy Product Manager, Aliant Mobility

"Jim is a fantastic communicator! Enjoyed the relaxed, yet focused approach."

Don Dueck, Product Manager, Vansco Electronics LP

"Excellent overview of key principles. It makes you want to dive in and learn about all of them!"

Pushp Arora, Lean Practitioner, RIM Research in Motion

"A very practical seminar."

Sew Yong Heng , Director, Manufacturing Process Improvement, RIM Research in Motion

"Insightful, personal approach to leadership development. Group activities were helpful and allowed more in-depth discussion and the ability to gain insight from others."

Shari Farrell, Vice President, Business Administration, Superheat FGH Inc.